Application Support Business Analyst; Media Domain
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-06
Listing for:
Virtusa
Full Time
position Listed on 2026-03-06
Job specializations:
-
IT/Tech
Systems Analyst, Data Analyst, IT Business Analyst, Database Administrator
Job Description & How to Apply Below
Location: New York
Job Summary
We are seeking a detail-oriented and technically strong Application Support Business Analyst with experience in the Media/Cable domain. The ideal candidate will bridge the gap between business stakeholders and technical teams, support production applications, gather and document requirements, and ensure smooth application operations in a fast-paced environment.
Key Responsibilities- Provide application development and production support within a media technology environment.
- Organize and lead requirements gathering sessions with business stakeholders.
- Accurately document business and functional requirements.
- Analyze, troubleshoot, and resolve application issues within defined SLAs.
- Coordinate with development, QA, and infrastructure teams for issue resolution and enhancements.
- Support media workflows and related applications.
- Manage multiple tasks and drive deliverables to completion under tight deadlines.
- Ensure transparent communication and collaboration across teams.
Skills & Qualifications
- Minimum 8 years of IT experience in application development/support.
- Strong technical aptitude with the ability to quickly learn new applications and concepts.
- Strong analytical and problem-solving skills.
- Hands-on experience with XML and/or JSON.
- Conceptual understanding of Cloud technologies (preferably AWS storage and services).
- Ability to write and execute database queries (Oracle, SQL Server).
- Excellent written and verbal communication skills.
- Strong team collaboration skills with a proactive attitude.
- Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).
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