Epic Applications Specialist​/Sr Consultant MIS Lvl C

Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems’ implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration.

In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week.

In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems.

• Epic Care Ambulatory Certification required
• Other Epic Outpatient Clinical Certification preferred
• Results Routing experience preferred
• Printer and Workstation Mapping experience
• Clinical background in Ambulatory Clinics preferred
• End User Support experience preferred

• Outpatient clinical workflows and technology- hardware and software
• Must be well organized, detail oriented, highly analytical, possess strong problem-solving skills and must have a desire to be accountable for project success.
• Detailed knowledge of general phases of SDLC, project management methods
• Epic Certification must be current or within prior release version of system’s current version.
• Ability to assume ownership of a project, create guidance where there isn’t any and influence the direction if it is not correct.
• Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred

• Experience with an Epic implementation at a multi-hospital system, and/or a major academic medical center.
• At least 3 years of clinical healthcare systems experience.
• At least 3 years of experience on commercial core clinical applications.
• Completed multiple go-lives, and at least one from (near) inception to completion
• Experience documenting system architecture design and clinical system workflow.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.