Manager, People Operations

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, Open Evidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $300M Series E, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction.

Join us and help build the platform engineers turn to to ship AI products.

We’re looking for a Senior Manager, People Operations to own and scale the operational backbone of our People function. This is a high-impact, high-ownership role for someone who has done this before and is excited to do it at an even more ambitious level. You will be responsible for building and scaling a best-in-class foundation across systems, compliance, and employee lifecycle operations.

This is not a maintenance role. You will modernize, streamline, and future-proof our People infrastructure. You will bring deep expertise in compliance and risk management, strong experience in HR systems and integrations, and a forward-thinking approach to building operational rigor that supports rapid growth. You’ll partner closely across Finance, Legal, IT, Rev Ops, Talent, HRBP, Workplace Experience, and Total Rewards to ensure operational excellence at every stage of the employee lifecycle.

Baseten is building the infrastructure layer for AI-native companies, and we’re scaling quickly — in team size, customer growth, and ambition. It’s a rare moment to join: we’re shaping how cutting edge AI companies operate, and building the systems that will carry us from hundreds to thousands of employees. If you’re energized by scale, complexity, and the opportunity to build the operational engine of a generational company, this role offers meaningful scope and ownership.

People operations leadership

• Lead and develop the People Operations team, setting a high bar for operational excellence, accountability, and service

• Drive operational efficiencies across People systems and workflows, leveraging automation and AI to support rapid growth and scaling

Systems, infrastructure, and controls

• Own HRIS strategy and systems architecture, including integrations, data governance, reporting infrastructure, and access controls to ensure reliable and scalable People data

• Establish and maintain strong internal controls across People systems and processes, including employee data privacy, security, and audit readiness in partnership with IT and Legal

• Evaluate the right timing and approach for migrating off a PEO and, when appropriate, lead a successful transition to a scalable in-house model

Compliance, governance, and risk

• Own employment compliance across jurisdictions, including state registrations, regulatory requirements, and policy governance frameworks

• Define and implement leave policies and ensure compliant administration

• Oversee anonymous reporting systems and investigations infrastructure

• Maintain and evolve our employee handbook and internal wiki, ensuring policies are clear, current, and well-governed

• Lead visa and immigration operations and support global expansion, including international compliance and EOR oversight

Payroll and benefits operations

• Partner with Finance on payroll operations, including compensation operations governance, pay change controls, and accuracy of promotions, equity, and variable compensation processing

• Own benefits selection, vendor strategy, and ongoing optimization

Employee lifecycle operations

• Operationally support employee lifecycle changes including new hire onboarding, role changes, promotions, compensation adjustments, organizational updates, and terminations

• 10+ years of People Operations experience, including leading the function at a 500+ person technology company during rapid growth
• Deep, practical expertise in U.S. employment compliance, multi-state operations, leave administration, immigration, and risk management
• Experience evaluating and executing a migration off a PEO
• Experience supporting…