Tech Adoption, Comms & Knowledge Manager

Job Description

We are looking for a Technology Adoption, Communication & Knowledge Manager to join our team! This role will lead strategies across adoption, communication, and knowledge across two key enterprise priorities. The candidate will drive awareness, readiness, and sustained adoption of new systems and workplace experiences by translating complex change into clear, engaging communication and scalable knowledge solutions. The candidate will interface and collaborate across partner groups including IT, PMO, Facilities, HR and business teams to ensure seamless delivery.

From a knowledge and enablement standpoint, responsibilities include advancing centralized knowledge platforms, ensuring accessible content, and enabling a network of communicators and change champions through tools and workshops. Core key responsibilities include advising project teams and business leaders on embedding adoption and communication strategies, aligning messaging through the right voices and channels, and developing and executing integrated communication and adoption plans for the enterprise and workplace transformation priorities at hand.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR to request assistance.

• Experience in organizational change management and training development
• Ability to translate complex technical concepts into simple, engaging messaging
• Strong stakeholder management and influencing skills
• Proficiency in Microsoft Office and Asana Project Management Tools
• Experience with Adobe Creative Suite and visual storytelling principles