AI Solutions Architect

About The Role

As an AI Solutions Architect at Air Ops, you’ll sit at the intersection of product, growth, and customer success, building AI workflows we use internally and then productizing the best of them for customers across verticals. You’ll ship fast, learn from real usage, and turn new use cases into repeatable patterns (templates, agents, and workflows) that scale. It’s a high-ownership seat for someone who wants to be close to customers, close to the product, and on the front line of how AI gets applied in practice.

• Build AI growth workflows using Air Ops for internal use and customer-facing productization across verticals
• Partner with Growth, Marketing, Sales, and Product to build templates and workflows aligned to product launches and expansion opportunities
• Use the Air Ops platform to improve internal and customer-facing processes and prove out new use cases
• Monitor key metrics closely: analyze trends, identify patterns, and report findings and recommendations to the exec team
• Test the product and provide structured feedback to improve customer experience and usability

• 2 to 6 years in Growth, Biz Ops, Product, Technical Account Management, Analytics, Solutions Engineering, or a similar role at a high-growth startup
• Hands-on experience with LLMs and AI techniques including prompt engineering and retrieval
• Experience automating processes with workflow automation tools such as Zapier
• Strong analytical skills with a track record of using data to inform decisions
• Excellent project management skills and proficiency with tools like Linear, Airtable, or Asana

• Familiarity with Python and Java Script
• Former founder or operator experience
• Strong interest in the intersection of AI and growth

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave
• A fun-loving and (just a bit) nerdy team that loves to move fast!