Solutions Engineer, Commercial

Location

New York, New York

Full time

Sales

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in‑office workdays.

Notion’s sales motion is evolving from product‑led to sales‑led. Many customers start self‑serve, then partner with our team as they scale. As a Solutions Engineer focused on our Commercial segment, you’ll work primarily with companies of roughly
100–300 employees. You’ll pair closely with Account Executives to run discovery, deliver tailored demos, scope lightweight solutions, and guide prospects through evaluation, security, and deployment so they can adopt Notion quickly and successfully.

You’ll be joining a growing team and will have opportunities to improve our tools, content, and processes while staying close to customers.

• Partner with AEs on customer engagements across the Commercial segment to understand goals and success criteria
• Lead discovery, design solution approaches in Notion, and deliver persuasive product demos tailored to each prospect’s workflows
• Advise on integrations and basic technical topics such as SSO/SAML, SCIM, and admin controls, escalating to specialists for deeper needs
• Answer product and technical questions, and support standard security and procurement reviews with clear, timely responses
• Create proof‑of‑concepts and example work spaces that showcase how Notion can replace point tools and support team‑wide workflows
• Capture and communicate structured product feedback to Product and Engineering
• Contribute enablement content for the sales team, including demo assets, talk tracks, and competitive notes
• Document repeatable patterns, field learnings, and best practices to strengthen our internal knowledge base

• Help Commercial customers evaluate, pilot, and launch Notion to meet their goals
• Shorten sales cycles through crisp technical guidance and compelling demos
• Improve our pre‑sales playbooks and assets for the Commercial segment
• Influence the roadmap by channeling customer insights

• 2+ years in a customer‑facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist
• Experience supporting mid‑market or Commercial deals, ideally at a SaaS company
• Ability to explain APIs and integrations at a conceptual level and map them to customer workflows
• Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews
• Strong written and verbal communication, with the ability to translate business needs into practical solution designs and clear next steps
• Solid project coordination skills with the ability to run multiple evaluations in parallel
• Adaptable, resourceful, and comfortable working in a fast‑changing environment
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

• Hands‑on experience with Notion as a power user or workspace admin
• Light scripting experience or the ability to write basic examples with the Notion API
• Experience with relational data modeling and designing information architecture
• Exposure to RFPs, security questionnaires, and procurement processes
• Experience in a product‑led growth environment

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet…