Director, Product Development - Timekeeping

Overview

SALARY RANGE:

$183,342 - $216,403

DEPT/DIV:

Information Technology

SUPERVISOR:

Deputy Chief, Technology Officer, Corporate Systems Products

LOCATION :

2 Broadway, New York, NY 10004

HOURS OF WORK:

9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for telewor k ing, which is currently 2 days per week . New hires are eligible to apply 30 days after their effective date of hire.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided on a 24/7/365 basis to support the MTA organization and its ridership.

MTA IT’s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.

This role is responsible for overseeing the development of product life cycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. This role must possess knowledge in an IT discipline critical to IT operations and a broad understanding of related domains (e.g., AI/ML, cloud services, cyber security, penetration testing, architecture, etc.).

This premium technical role demands a high level of expertise and precision, as it involves leading cutting-edge projects, solving complex technical challenges, and ensuring the delivery of premium quality solutions that meet stringent performance and reliability standards. This position requires a proactive approach to innovation, a commitment to continuous improvement, and the ability to inspire and mentor a team of skilled professionals to achieve excellence in their technical endeavors.

The role is responsible for directing interdisciplinary teams assigned to design, develop, and maintain one or more product lines. This includes a range of products critical to IT operations, including, but not limited to:

• Corp Finance/ Capital Planning & Budget
• Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
• Employee Experience
• Platforms/Back-End Operations/DBA
• Bus & Paratransit
• Scheduling Crew Pick
• B&T Products
• Customer Experience
• Revenue Fare Collections

Premium Role Responsibilities – May conduct one or multiple of the responsibilities listed below in the IT discipline:

• Possesses knowledge in an IT discipline critical to IT operations and a broad understanding of related domains (e.g., AI/ML, cloud services, cyber security, penetration testing, architecture, etc.).
• Researches and implements new leading market practices.
• s/standards to inform the strategic direction of key IT disciplines such as AI/ML, cloud services, cyber security, penetration testing, architecture, etc.
• Possesses knowledge of UX principles to guide the development of products that provide a seamless and intuitive user experience.
• May collaborate with the cybersecurity team to conduct penetration testing and manage White Hat operations to safeguard our software assets.
• May contribute to the design and implementation of machine learning models and AI strategies to enhance our transportation computing offerings.
• May assist in the development and…