Global eDiscovery Senior Manager

Introduction

At IBM Legal, Regulatory Affairs & General Counsel, we provide the guidance and oversight that enable IBM to innovate responsibly and operate with integrity. Our teams manage complex legal, regulatory, and compliance matters across the globe. Ensuring trust with clients, partners, and communities. Working in Legal and Regulatory Affairs means tackling diverse challenges, from intellectual property and data privacy to corporate governance and ethical business practices.

You’ll collaborate with colleagues worldwide to protect IBM’s interests while supporting growth and innovation. With continuous learning, global exposure, and opportunities to shape the future of technology through law and policy, IBM offers a unique environment to build your career while making a meaningful impact.

IBM is seeking an experienced and transformative leader to redesign, build, and lead its global eDiscovery program. This is a high impact, strategic role with the opportunity to shape how the Legal Department approaches eDiscovery, litigation, investigations, and the use of data and technology.

The Global eDiscovery Senior Manager will be responsible for:

• Driving the modernization of IBM’s eDiscovery service delivery model;
• Overseeing the strategy, operations, technology, and execution of eDiscovery services;
• Serving as a strategic advisor to internal and external stakeholders;

The Global eDiscovery Senior Manager will report to the Vice President of Legal Operations.

• Lead the day‑to‑day operations of the global eDiscovery team across the full eDiscovery lifecycle (from identification, legal hold, preservation, and collection, through processing, hosting, review, production, and matter close);
• Develop and implement short‑ and long‑term program initiatives to enhance eDiscovery practices and reduce costs;
• Redesign and implement matter‑ and program‑level metrics, governance and audit controls, and reporting frameworks to oversee and measure performance;
• Manage eDiscovery budgets, forecasts, and cost‑control strategies across internal resources and external eDiscovery service provider and technology spend;
• Leverage relationships between IBM’s eDiscovery team and internal counsel, outside counsel, IT/CIO teams, and eDiscovery service providers to ensure strong collaboration aligned with standard operating procedures;
• Discover Strategy and Case Support;
• Develop and implement global eDiscovery strategies consistent with applicable laws and industry best practices;
• Advise IBM teams on practical and defensible case‑specific strategies and approaches for legal hold scoping, data preservation, collection, processing, and document review in alignment with guidance from counsel;
• Serve as subject matter expert on the application of data analytics, TAR/CAL workflows, and AI‑driven review methodologies;
• Codevelop and deliver routine training on eDiscovery obligations, processes, and technology aligned with counsel guidance;
• Support internal and external counsel with meet‑and‑confer efforts, ESI protocol negotiation, search and review strategies or production requirements;
• Participate in matter kick‑off planning meetings and consult on timelines and budgets as needed to support case managers;
• Technology and Vendor Management;
• Oversee IBM’s eDiscovery technology stack;
• Continuously pilot, evaluate, and implement new AI‑driven workflows and other advanced technologies to drive efficiencies and support continuous innovation;
• Oversee the relationship with IBM’s eDiscovery service providers, including continuously monitoring performance.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

• Bachelor’s Degree

• Doctorate Degree

• 10+ years of relevant eDiscovery experience in‑house, at a law firm, consultancy, or at an eDiscovery service provider;
• Proven track record of transforming and managing a scalable eDiscovery program at a large organization with a sizeable litigation…