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Head of Operations

Job in New York, New York County, New York, 10261, USA
Listing for: eAI
Full Time position
Listed on 2026-04-30
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
  • Business
    Business Systems/ Tech Analyst, Operations Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

Reports to: CEO

Role Overview

We are hiring a Head of Operations with experience inside large US banks to lead enterprise execution, partnerships, go-to-market alignment and day-to-day operations of the compay.

This is a senior, hands-on role combining banking domain expertise, go-to-market execution, and operational leadership
.

You will ensure we operate at the standard expected by Tier 1 banks while also driving internal execution across the company.

What You’ll Own
Banking Expertise & Enterprise Alignment
  • Bring firsthand experience working within large US banks
  • Guide how our product is positioned, sold, and deployed into bank environments
  • Translate bank requirements (risk, compliance, procurement) into product, operations, and delivery workflows
  • Ensure alignment with how large banks evaluate and adopt new technology
Enterprise Sales Support & Strategic Partnerships
  • Support enterprise deal cycles (procurement, security, onboarding)
  • Build and maintain relationships with stakeholders across banking organizations
  • Help develop deep strategic partnerships across banking and the financial services ecosystem
Company Operations (Day-to-Day Ownership)
  • Oversee day-to-day operations across the company
  • Drive execution across product, sales, and delivery functions
  • Establish operating rhythms, processes, and accountability structures
  • Ensure teams are aligned, deadlines are met, and priorities are executed
  • Act as a force multiplier for the CEO across internal operations
Go-To-Market Execution
  • Partner on strategy for selling into banks
  • Support pricing, packaging, and enterprise positioning
  • Improve conversion through better alignment with bank processes
  • Help refine messaging and positioning for enterprise customers
Operational Excellence & Delivery
  • Establish processes for onboarding and supporting enterprise customers
  • Ensure readiness for compliance, risk, and operational expectations
  • Drive cross-functional execution across product, sales, and operations
  • Build scalable workflows for customer success and delivery
What We’re Looking For
  • Experience working within a large US bank (operations, transformation, partnerships, or similar)
  • Strong understanding of how banks evaluate and adopt new technology
  • Experience supporting enterprise sales or partnerships, or large scale
  • Strong communication and stakeholder management skills
  • Existing network within banking is a plus
Preferred
  • MBA or equivalent experience from a top-tier institution
  • Existing network within US banking ecosystem
Why This Role

This is a high-impact role at the intersection of AI and financial services
, with direct ownership of enterprise execution and company operations.

You will play a key role in helping the company scale while meeting the expectations of Tier 1 banking customers.

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