Deputy Director for IT Operations

Location: New York

Comunilife Inc. is looking to fill a Deputy Director for IT Operations position for its Information Technology team. He/She will have technical responsibility for design, implementation, maintenance and upgrading of local and wide area networks, installing and incorporating new/existing network components & systems; outgoing maintenance, monitoring & upgrading of existing network components; and evaluating, recommending, negotiating the purchase of new products.

Maintain info systems and support LANs. Support network communications, resolving workstation hardware/software problems and providing in-house tech support & training. This position is eligible for Comunilife's generous benefits and paid time off package.

Essential Duties Design and implement Network infrastructure outsourcing product for security, data and voice over IP solutions.

Perform telephone and on-site technical analysis/support, troubleshooting and problem- solving.

Assisting the VP of IT in implementing cybersecurity measures to safeguard systems, networks, and data from unauthorized access or breaches. Monitoring for potential vulnerabilities, updating security protocols, and ensuring compliance with organizational and regulatory requirements.

Assist the VP of IT in researching, planning and implementing Artificial Intelligence solutions as deemed necessary my executive management.

Install, configure, maintain and administer technology and network infrastructure including server and connectivity maintenance, backups, security administration and supervising phone and other connectivity issues.

Prepare deliverable analysis, plans and recommendations regarding internal and external infrastructure assessments.

Research, learn, develop and implement technologies, methodologies and protocols in wide area and remote access networking, ASP, data warehousing, phony privacy and security, and messaging solutions.

Participate in business planning.

Identify learning needs and pursue opportunities to promote professional growth.

Participate in business planning.

Identify learning needs and pursue opportunities to promote professional growth.

Participate in quality assurance and work review activities.

Guide and develop the technical support/customer service operation, financial/budgeting applications, infrastructure and ensure that all information systems operations are managed to goals and budget.

Identify professional development needs and actively pursue learning opportunities to stay current with evolving technologies, enhance skill sets, and promote continuous professional growth.

Network and server administration.

Knowledge of tape backup;
Firewalls/VPN;
Antivirus solutions;

Windows networking;

TCP/IP applications;
Desktop PC hardware/software administration & support.

Prepare technology budget.

Ordering software and hardware.

Installing software and hardware.

Maintaining software and hardware. Inventory.

Staff support.

Develop surveys, scope & sequence

Troubleshooting.

Attend conference and workshops.

Develop/maintain web site.

Define a technology plan.

Staff development.

Education and Experience Requirement(s)
A Bachelor’s Degree or relevant experience and ability. Eight to ten years of senior management, experience with at least five years in a supervisory capacity is preferred.

Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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