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Edge Cloud Support Engineer; Tier I
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-05-08
Listing for:
Fastly
Full Time
position Listed on 2026-05-08
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: New York
Fastly is looking for a Customer Support Engineer (Tier I) to join their team in New York. This entry-level role involves troubleshooting customer configurations and guiding users through Fastly's Control Panel. Candidates should have 2-4 years of experience in a technical support role and a strong understanding of internet protocols. Fastly offers a hybrid work model, comprehensive benefits, and a starting salary range of $77,060 to $108,780 depending on experience and qualifications.
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