Senior Manager, Technical Program Management; Bank Tech

Are you interested in leading programs that deliver on critical business goals and build large‑scale products & platforms?

At Capital One, we were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives — by leveraging best‑in‑class technology.

That’s where you come in.

As a Senior Manager of Technical Program Management (TPM) in the Bank Tech organization, you will drive programs to support current and future payment types such as Check Disbursements, Wires, and Instant payments. In this role you will partner with Senior Leaders and stakeholders across lines of business (Credit Card, Retail Banking, Auto Finance, etc.) to execute a cohesive roadmap across multiple work streams, delivering results that have a direct impact on the company.

This includes driving platform maturity to bring innovation into the payment offerings. In addition to the technical program, you will help shape an expanding TPM discipline within the team, sharing industry knowledge and teaching what a great TPM can achieve.

• Strong technical background (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life‑cycle.
• Exceptional communication and collaboration skills.
• Excellent problem‑solving and influencing skills.
• Quantitative approach to problem solving and a collaborative implementer of holistic solutions; a systems thinker.
• Ability to simplify technically complex issues and drive well‑educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow‑through, accountability, and results.
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, a good listener, and deep seated empathy for teams and partners.

• Bachelor’s degree.
• At least 5 years of experience managing technical programs.

• 5+ years of experience designing and building data‑intensive solutions using distributed computing.
• 3+ years of experience building distributed systems and highly available services using AWS cloud computing services and architecture.
• 3+ years experience in the Payments space.
• 3+ years experience with Agile delivery.
• 3+ years experience delivering large and complex programs—owning the business or technical vision, collaborating with large cross‑functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems and solutions within a highly regulated environment.
• Bachelor’s degree or higher in a related technical field (Computer Science, Software Engineering).

At this time, Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or any other type of work authorization).

Salary ranges vary by location (e.g., McLean, VA: $200,700 – $229,100; New York, NY: $219,000 – $249,900; Richmond, VA: $182,500 – $208,300). The role is eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives. Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding background inquiries. If you require accommodation during the application process, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at Recruitin All personal information will be kept confidential and used only as required to provide reasonable accommodations.