Director, Issuer and Networks Product

Location: New York

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle , Paze , and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Director, Issuer and Networks Product is the leader responsible for the development and management of a group of products aligned with a customer segment and/or product solution. The role will build, align, and motivate a cross functional team to develop a common understanding of the customer's pain points and the passion to solve issues and develop innovative solutions that delight customers.

Essential Functions:

• Leadership: Builds internal and external coalitions and alignment on product strategy and execution. Influences cross functional teams, executives and customer leadership with strong vision, strategy, and product execution. Leads a team of direct reports.
• Customer Passion and Advocacy: Proactively assesses customer needs across the portfolio of products to maximize customer satisfaction. Routinely leverages feedback into insights; and builds products and services that delight and inspire.
• Drive Outcomes: Working closely across marketing, sales, analytics, design and development partners, drive strong go to market strategies to attain product revenue and client adoption targets. Owns internal financial targets and customer net promoter and satisfaction goals.
• Talent Development: Recruit, develop and retain top talent for the organization.
• Commitment to
  
  Risk Management:
  
  Oversees the integration of strong risk and security controls. Ensures compliance to laws and regulations.
• Technical Understanding: Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Act as a product evangelist to build awareness, understanding, adoption, and buy-in
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. Oversee the integration of strong data governance, risk and security controls.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelor's degreein STEM or related field
• Typically 12+ years of experience in product management, data management or related consulting with a proven record of high performance, preferably with experience building data and analytics products
• 7+ years of demonstrated product ownership or team leadership
• Experience working with data teams (data engineers, data scientists, software developers, data analysts, etc.), business stakeholders and end-users
• Demonstrated experience in design thinking and agile development process and methodology
• Demonstrated leadership experience and cross functional collaboration experience
• Proven experience in and passion for building and delivering great products
• Experience in recruiting and developing direct talent
• Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
• Demonstrated experience driving alignment at the executive and client leadership level
• Excellent listening and execution skills
• Background and drug screen

Preferred Qualifications

• Master's degree
• Certifications in design thinking and/or agile.
• Prior experience working in payments, financial services or similar regulated industry.
• People management experience.
• Deep understanding of best practices and unique data and analytics requirements across functional areas such Product, Marketing, Data Science, Finance, Operations

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Network and Issuer Product Management Focus:
The Network and Issuer Product Management function is responsible for designing, building, and scaling issuer- and network-facing capabilities that enable best-in-class wallet performance. This role requires deep expertise in tokenization and payment authorization to ensure the platform is easy to integrate with, fast to onboard, and optimized for transaction success. The leader will define and represent the network and issuer strategy, including engagement with senior executive stakeholders.

This function owns core platform capabilities, including issuer and network onboarding, token gateway…