Scrum Master – Level II Job Jericho New York USA,IT/Tech

Location: Jericho

, Inc. is seeking a highly effective Scrum Master – Level II to support Enterprise Technology teams, with a focus on backend and eCommerce platforms. This role will guide one or more Agile teams (Scrum and/or Kanban) in delivering scalable, high-quality solutions.

The Scrum Master will act as a servant leader and Agile coach, driving continuous improvement, optimizing delivery flow, and ensuring alignment between engineering, product, and business stakeholders. This role requires strong technical fluency, experience with backend systems, and the ability to operate across multiple teams and delivery models.

Key Responsibilities Agile Leadership & Delivery

Serve as Scrum Master for one or more Agile teams using Scrum and/or Kanban frameworks
Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on outcomes and efficiency
Guide teams in adopting Agile best practices, scaling frameworks (e.g., SAFe), and continuous improvement
Ensure consistent delivery of high-quality increments aligned to business priorities and technical standards

Flow Optimization & Metrics

Track and analyze team performance using Agile metrics (velocity, cycle time, lead time, throughput, burn-down/up charts)
Drive data-informed decision-making to improve predictability and delivery flow Identify bottlenecks and implement process improvements to increase team efficiency

Impediment Removal & Risk Management

Proactively identify, elevate, and remove blockers impacting team delivery
Manage dependencies across teams, especially in backend and distributed system environments
Partner with leadership to mitigate delivery risks and ensure alignment across initiatives

Product & Stakeholder Collaboration

Partner closely with Product Owners and business stakeholders to maintain a well-groomed, prioritized backlog
Support backlog refinement with a focus on clear acceptance criteria and technical readiness
Facilitate communication between engineering, product, QA, and business stakeholders
Ensure transparency through regular reporting and stakeholder updates

What Makes This Role Stand Out

Opportunity to support backend and platform engineering teams, not just UI/product delivery
Exposure to hybrid Agile environments (Scrum + Kanban)
High visibility across Product, Engineering, and PMO leadership

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