Senior ServiceNOW Developer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-05-16
Listing for:
JSM Consulting Inc.
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, Systems Developer, IT Project Manager
Job Description & How to Apply Below
- 5+ years of experience working in a waterfall and agile development.
- 5+ years of experience with Service Now ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
- Ability to work individually or with a team.
- CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications.
- Experience supporting the customization, administration, and configuration of the Service Now tool.
- Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
- Configuration/customization experience on various ITSM, ITOM, ITBM, and Core Service Now platform capabilities.
- Experience with Automated testing Framework and Guided Tour Designer.
- Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
- Experienced with databases from SQL to No
SQL databases tools. - Experience with Vancouver release.
- Experience with BACCM.
- Hands on experience building and using APIs in the Service Now platform.
- Experience with RDBMS tools, data modeling, and CSDM.
- Experience with CMDB, Discovery, Orchestration, Service Mapping tools in Service Now platform.
- Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
- Prior experience with integrating Service Now to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
- Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
- Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
- Strong communications skills and the ability to explain complex concepts in plain language.
- Experience working in a large government agency.
- Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), Solar Winds Server & Application Monitor, Dynatrace or Device
42. - Working knowledge of ITIL Foundations concepts.
- ITIL v3 Foundation Certification.
- Understanding of SDLC and Agile development.
Position Requirements
10+ Years
work experience
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