Legal Operations Manager

Position Overview

The Legal Department Legal Operations Manager is a key position responsible for ensuring the efficient, compliant, and effective operation of KIPP NYC’s Legal Department. The individual will manage contract workflows, support legal operations systems, and maintain critical processes and documentation that enable the organization to operate with integrity and efficiency. Reporting to the General Counsel, this role partners closely with schools, regional teams, and internal stakeholders to ensure timely contract execution, strong compliance practices, and responsive legal support across the organization.

This is a full‑time position with a hybrid schedule, requiring a minimum of three in‑person days per week based out of KIPP NYC’s Midtown Manhattan office. The role may also include travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan as determined by leadership.

• Manage the full lifecycle of contract intake, review coordination, and tracking, ensuring timely responses (within 24 hours) to requests from schools and regional teams
• Maintain and support continuous improvement of contract playbooks, templates, and standardized provisions in alignment with General Counsel guidance
• Support implementation, adoption, and communication of contract management systems and tools
• Track contract status, ensure proper documentation, and maintain organized records for audit and compliance purposes

• Maintain accurate and secure documentation related to school incidents, legal matters, and internal investigations
• Support development and implementation of systems that improve record‑keeping, workflow efficiency, and data accessibility
• Ensure all legal documentation is stored, organized, and retrievable in accordance with internal protocols

• Monitor updates to New York City and New York State laws and regulations relevant to KIPP NYC operations
• Provide clear, timely summaries and updates to internal stakeholders to support organizational compliance
• Support the Legal team in ensuring adherence to applicable legal, regulatory, and organizational requirements

• Coordinate reporting of incidents and claims to insurance carriers in consultation with the General Counsel
• Lead the annual insurance renewal process, collecting and verifying information from multiple departments
• Ensure all insurance documentation is complete, accurate, and properly archived

• Manage submission, tracking, and timely payment of Legal Department invoices
• Maintain accurate financial records and support budget tracking related to legal services

• Serve as a key point of contact for schools and regional teams, ensuring timely, responsive, and solutions‑oriented communication
• Build strong working relationships across departments to ensure legal processes are understood and effectively executed
• Support a customer‑service oriented approach within the Legal Department, ensuring all stakeholders feel supported

• Provide additional administrative and operational support to the Legal Department as needed
• Contribute to continuous improvement of Legal Department systems, processes, and workflows

• Bachelor’s Degree
• At least three (3) years of experience working in a legal department, law firm, or similar setting (e.g., legal administrator, paralegal, or legal operations role)
• Strong interpersonal skills that contribute to a collegial working environment and display the character traits valued by KIPP NYC: zest, curiosity, commitment, and a sense of humor
• Basic proficiency in Microsoft Office and school operations systems
• Outstanding written and oral communication skills
• Excellent at prioritization, with high attention to detail
• Proactive, with ability to manage high responsibility levels
• Passionate about supporting the mission of KIPP NYC and dedicated to professional growth

KIPP NYC offers a salary ranging from $80,340 to $100,940, determined by role level, experience, and benchmarked against…