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Enterprise SaaS CSM - Onboarding & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Ivo Inc.
Full Time position
Listed on 2026-05-20
Job specializations:
  • IT/Tech
    Technical Support, SaaS Sales, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 170000 - 210000 USD Yearly USD 170000.00 210000.00 YEAR
Job Description & How to Apply Below
Location: New York

Ivo Inc. is looking for a skilled Customer Success Manager in New York, NY, to ensure customers derive maximum value from our SaaS products. You'll lead customer onboarding, support, and manage accounts to drive user adoption and satisfaction.

The ideal candidate will have 3-6 years of SaaS experience, exceptional communication skills, and a strong understanding of customer success strategies. The role offers a competitive OTE between $170,000 - $210,000, comprehensive benefits, and a vibrant office environment.

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