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Customer Success Associate — Onboarding & Support Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Adaptive Security
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: New York

Adaptive Security in New York, NY is seeking a Customer Success Associate to join their growing team. In this foundational role, you will shape customer onboarding and support processes while acting as the first line of defense for clients. You will partner with leadership to ensure customers derive the maximum value from our platform.

Responsibilities include managing customer implementation, conducting calls, and resolving issues efficiently. Skills required include troubleshooting experience and excellent communication abilities. This is a great opportunity in a fast-paced startup environment.

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Position Requirements
10+ Years work experience
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