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Senior Director, Technical Support & Process Transformation
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-03
Listing for:
Axonius
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support, Network Security, Cybersecurity
Job Description & How to Apply Below
Axonius is seeking a Technical Support Engineer to provide expert technical assistance and drive efficient solutions for complex product challenges in New York City. In this role, you will manage support tickets, produce documentation, and analyze trends for continuous process improvement.
The ideal candidate will have at least 3 years of experience in technical support roles, particularly within technology sectors, and must be proficient in troubleshooting networking fundamentals, RESTful APIs, and have experience in Linux. The annual salary ranges from $90,000 to $110,000, including bonuses.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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