Network Engineer - Level 3

Overview

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to creating a culture of continuous learning, inclusivity and innovation.

The Role:

Network Support Specialist. Kyndryl is seeking a Network Support Specialist to join our team and support the delivery of reliable, secure, and high-performing network services. In this role, you will operate within a complex, multi-vendor environment as a technical expert responsible for installing, maintaining, and troubleshooting network infrastructure. You will also leverage your understanding of network architecture to support design considerations, optimise configurations, and ensure scalable and secure network solutions.

• Install, configure, and maintain network hardware and software components
• Monitor network performance and proactively identify and resolve issues and outages
• Troubleshoot incidents and implement corrective actions, including emergency changes
• Execute routine and scheduled network changes in line with change management processes
• Participate in change reviews and contribute to continuous service improvement
• Support and maintain network architecture design standards and configurations
• Implement and enforce network security policies and best practices
• Provide technical support for network-related issues to internal and external stakeholders
• Collaborate with cross-functional teams including project managers, architects, and service engineers
• Document configurations, architecture diagrams, processes, and incident resolutions

• 5+ years of proven experience in network support within a complex, multi-vendor environment
• Hands-on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models)
• Strong troubleshooting and analytical problem-solving skills
• Knowledge of network protocols, infrastructure, and security best practices
• Experience with change management processes and tools
• Ability to perform under pressure and manage high-priority incidents
• Effective communication skills with both technical and non-technical stakeholders
• Demonstrated ability to work independently and collaboratively

• Relevant certifications (e.g., CCNA, CCNP or equivalent)
• Experience with network design or architecture support in enterprise environments
• Familiarity with network monitoring and management tools
• Exposure to enterprise security frameworks and compliance standards

Being You @ Kyndryl:
Kyndryl values diversity and is committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply. Your Future at Kyndryl: opportunities for continuous learning, access to certifications, and a comprehensive benefits package. The compensation range for the position in the U.S. is $100,080 to $190,080 based on a full-time schedule, with variations by location.

The position may be eligible for a discretionary annual bonus program and other benefits. Applications will be accepted on a rolling basis.