Desktop Support - Local to NY

hi ,

this is aditya , staffing expert from nexiva inc . I'm reaching out regarding a role that aligns well with your experience. Let me know if you're open to discuss .please check below role and share me your updated resume with contact details or you can share me a references if any one your known looking an opportunity!

title: desktop support

location: onsite in midtown nyc 5 days a week - no relocation need local

duration: 12+ months

moi: video

all submittals must include:

managers notes:

• end user computing specialist - trading floor
• candidates must have a 4 year degree
• must have trading floor experience
• must have some experience supporting developers and some experience coding
• great personality

requirement notes (candidate job description below) : this candidate (5+ years) must be well versed in desktop / server windows operating system configuration methods including standalone physical / virtualized environments, image management, support of lan / wan networks, email systems (exchange, office 365 cloud, and others), sccm, disaster recovery methods, business continuity planning, market data/ business application support, and troubleshooting. The successful candidate should be able to analyze simple and complex desktop/server operating system issues and participate in troubleshooting in all end user problems scenarios , including but not limited to, windows active directory, group policies, end point devices (desktops, laptops, thin clients, tablets, mobile devices, etc.),

investment / trading applications, firewall issues, domain namespace white/ blacklisting, printer issues, client email delivery problems, virtualized system (vdi) errors, various compliance issues, and other problems.

***** candidates must have recent experience supporting trade floor personnel and applications as well as understanding capital markets.
***** candidates must have a four-year degree and be onsite in nyc 5 days a week.

**** candidates must have good tenure and/or long projects. Candidates with recent local projects highly preferred. No relocation

job description:

this candidate must be well versed in desktop / server windows operating system configuration methods including standalone physical / virtualized environments, image management, support of lan / wan networks, email systems (exchange, office 365 cloud, and others), sccm, disaster recovery methods, business continuity planning, market data/ business application support, and troubleshooting.

the successful candidate should be able to analyze simple and complex desktop/server operating system issues and participate in troubleshooting in all end user problems scenarios , including but not limited to, windows active directory, group policies, end point devices (desktops, laptops, thin clients, tablets, mobile devices, etc.), investment / trading applications, firewall issues, domain namespace white/ blacklisting, printer issues, client email delivery problems, virtualized system (vdi) errors, various compliance issues, and other problems.

the successful candidate will also demonstrate excellent technical excellence, customer interaction and white glove service skills in all communications, whether client-facing or internally with help desk engineering & support peers.

primary responsibilities include:

• installation, troubleshooting and support for operating system windows 7/10 /11, mac os), ms office 365 suite, one drive, ms teams, and other investment & corporate banking / trading applications.
• imaging/re-imaging of corporate and byod end user systems (laptops / desktop/ thin client devices) utilizing sccm platform based on service now approved tickets
• provide excellent technical and troubleshooting support on mobility devices such as: (android/ios/iphone/ipads), mobile device & application management to capital markets executives and users.
• provide mfd's support for the imaging devices (print/scan/copy/fax) at the site.
• internal move / add /change support including large scale/bulk office moves/re-stacking activities, etc. (all moves).
• well versed in providing white glove…