Business Analyst Security Clearance
Listed on 2026-06-03
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IT/Tech
Systems Analyst, Technical Writer
Location: New York
Job Overview
CGS is seeking experienced Business Analysts to support a large federal agency. The role involves partnering with internal business owners and external partners to identify opportunities, define functional requirements, and enhance service delivery using cutting‑edge technology. The analyst will develop briefings, documentation, process maps, and communications for stakeholders across the agency.
Responsibilities- Support the development of briefings, agendas, and other documentation, including training material and demonstration sessions for new and existing technologies.
- Document and analyze business and functional requirements for translation into process maps and technical system requirements.
- Develop comprehensive documentation that meets organizational standards, including system architectural diagrams, wireframes, concepts of operations, and status reports.
- Create high‑level briefings and communication materials for customers, management, and executive stakeholders.
- Identify, recommend, and implement opportunities for service delivery improvement and new technology implementation.
- Evaluate program materials and develop innovative improvement approaches.
- Gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Develop and implement deep knowledge of Microsoft and Atlassian products (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into polished, engaging content.
- Research, outline, write, and edit new and existing content, collaborating closely with team members to meet project requirements.
- Develop content in various media forms, ensuring usability and a consistent voice across documentation.
- Perform risk management, identifying, prioritizing, and mitigating risks, and communicating and escalating issues.
- Support continuous improvement by recommending enhancements to products, services, and processes.
- Manage client interaction and expectations regarding team efforts.
- Coordinate cross‑team dependencies and collaboration.
- Continuously seek opportunities to increase customer satisfaction and develop long‑lasting client relationships.
- U.S. citizenship required.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Ability to complete a stringent background investigation and obtain required government security clearance.
- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
- Experience with phase‑based and Agile delivery methods.
- Proficiency with Jira or other Agile tools.
- Excellent communication skills, capable of explaining technical concepts to both technical and non‑technical audiences.
- Ability to work effectively in team environments and independently.
- Exceptional attention to detail.
- Strong interpersonal skills.
- Familiarity with government projects, policy, and procedures.
- Comfortable interacting with senior leadership and government executives on a day‑to‑day basis.
- Experience managing client requirements and small teams.
- Excellent analytical and business presentation skills.
- Experience supporting DHS HQ or other U.S. federal agencies.
- Experience tracking and reporting project or program delivery progress and budget execution.
- Experience developing project briefs and reports for non‑technical audiences.
- Knowledge of the federal acquisition lifecycle.
- Familiarity with Business Intelligence and Data Analytics.
- Project Management, Agile, and/or Cyber Certifications (PMP, ACP, CSM, SAFe, CISM).
- Health, Dental, and Vision coverage.
- Life Insurance.
- 401(k) retirement plan.
- Flexible Spending Accounts (Health, Dependent Care, and Commuter).
- Paid Time Off and observance of State/Federal holidays.
Salary range: $60,000 – $110,000 per year.
Equal Opportunity EmployerContact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Hiring Process NoteWe may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist the recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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