Director of Information Technology & Systems

Description

KSS Immersion Schools is a network of private international schools dedicated to immersive, multilingual education across the Bay Area and New York City. Our campuses — including KSS Spanish Immersion Preschools and affiliated programs — serve diverse school communities united by a belief in the power of language, culture, and rigorous academics. We are a mission‑driven organization committed to building equitable, joyful learning environments for children, families, and the educators who serve them.

The Director of Information Technology & Systems serves as the sole IT authority for KSS Immersion Schools. Reporting directly to the CEO, with additional supervision from the Head of School of Pine Street School. This role owns the full spectrum of technology operations across all campuses: infrastructure, endpoint management, identity and access, cloud platforms, cybersecurity, and strategic systems planning. The Director is based on‑site in New York City and conducts periodic visits to Bay Area campuses to deliver hands‑on support and ensure consistent technology standards across every school.

• Manage and maintain network infrastructure across all school campuses, including Wi‑Fi, switching, and VPN access
• Administer Uni Fi networking environments; configure and maintain Wire Guard VPN and related remote access systems
• Oversee server resources, cloud hosting, and on‑premise hardware life cycles
• Research and evaluate hardware upgrades, including 10
  
  GbE networking and high‑performance endpoint configurations
• Maintain and renew vendor contracts, software licenses, and technology service agreements

• Administer Microsoft Intune and Entra  device enrollment, compliance policy enforcement, and conditional access
• Manage Bit Locker encryption deployment and key escrow across all managed Windows endpoints
• Deploy and administer JAMF for Apple device management (MDM), including configuration profiles, app deployment, and compliance enforcement across macOS and iOS endpoints
• Manage secure browsing standards across the organization using Google Workspace content controls and JAMF Safe Browser, ensuring consistent policy enforcement on all managed devices
• Support macOS environments across all campuses
• Coordinate device procurement, imaging, provisioning, and lifecycle retirement
• Administer IT helpdesk and ticket management systems; track, prioritize, and resolve support requests across all campuses
• Deploy and maintain presentation equipment including auditorium, classroom, and conference room AV solutions

• Serve as super administrator for KSS Google Workspace, including user provisioning, group management, and organizational unit configuration
• Manage Google Vault for legal holds, eDiscovery, and email retention compliance
• Administer Shared Drive access controls and conduct periodic audits using GAMADV-XTD3
• Configure Gmail routing, sender delegation, and compliance policies across all organizational domains

• Lead security incident response, including containment, forensic log analysis, and executive‑level reporting
• Monitor for Business Email Compromise (BEC), phishing, and account takeover activity; implement preventive controls
• Conduct post‑incident reviews and produce formal incident documentation for leadership and legal use
• Evaluate and implement multi‑factor authentication, phishing‑resistant login policies, and social engineering awareness programs

• Manage organizational email, calendar, and collaboration platforms for all campuses
• Oversee third‑party SaaS integrations and vendor accounts, including telecommunications (Verizon) and productivity tools
• Support AI‑powered systems and automation initiatives, including school admissions tooling and administrative workflow automation
• Maintain internal documentation for IT systems, procedures, and configurations

• Serve as primary IT resource for the CEO and school leadership team; translate technical decisions into clear executive communications
• Coordinate…