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Senior Customer Support Engineer II - Root-Cause Detective

Job in New York, New York County, New York, 10261, USA
Listing for: Collibra
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

Collibra is seeking a Senior Customer Support Engineer II in New York to identify code defects in their software platform. This hybrid role focuses on analyzing complex customer issues and improving customer satisfaction. Candidates should have 4+ years in a customer-facing role and possess strong analytical skills.

Expect competitive compensation ranging from $116,000 to $145,000 annually, in addition to a comprehensive benefits package. Collaboration and a proactive approach to troubleshooting are essential.

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Position Requirements
10+ Years work experience
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