Sr. TPM, Catalog Agentic Services, Product

Sr. TPM, Catalog Agentic Services, Product Knowledge

Job :  |  Services LLC

Amazon Catalog Services builds the systems that host and run the world’s largest e‑Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and vending the product catalog metadata. This metadata (schema) governs all possible product information and powers Amazon end‑to‑end processes, starting from how we organize products, define all possible product attributes, guide selling partners when listing them, all the way to powering customer shopping experiences (e.g., product overview on detail pages, browse taxonomy, search and navigation filters).

If you’ve ever shopped on Amazon, you interacted with our product.

We are investing in an initiative to resolve catalog problems at scale using Agents, Skills, and Generative AI. This includes performing agentic operations that replicate expert decisions comparable to humans with high precision. The investments encompass platform infrastructure, agent creation, client adoption, and measurement of impact. We are hiring a Senior Technical Program Manager (Sr. TPM) in New York to lead platform investments and grow our client base.

• Manage business and technical requirements, design, and be responsible for overall coordination, quality, productivity, and serve as the primary point of contact for world‑wide stakeholders of the programs and goals you lead.
• Partner with engineers, scientists, and businesses to deliver scalable services, and build road‑maps for the projects you own.
• Deeply analyze problems to generate requirements and plans of action; provide simple solutions to complex problems.
• Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.
• Discover, define, and apply scientific, engineering, and business best practices.

The Catalog Services Product Knowledge organization builds systems that create and manage the e‑commerce schema. We are expanding to resolve problems spanning multiple services across the catalog. The team is formed, funded, and already developing a platform with tangible clients onboard. We are looking for a Sr. TPM with a strong technical background capable of resolving problems, mitigating risks, and leading large programs with a broad number of stakeholders.

• 7+ years of working directly with engineering teams.
• 5+ years of technical product or program management experience.
• 5+ years of software development experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.

• 5+ years of project management disciplines, including scope, schedule, budget, quality, risk, and critical path management experience.
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
• Experience defining KPIs/SLA’s used to drive multi‑million‑dollar businesses and reporting to senior leadership.
• Experience owning/driving roadmap strategy and definition.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Benefits include health insurance (medical, dental, vision, prescription), basic life & AD&D insurance, optional supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. For more information, visit .

Salary:  –  USD annually.

Location:

USA, NY, New York.