Analyst, Commercial Solutions & Ecosystems

Who We Are:

Sirius

XM and its brands (Pandora, Sirius

XM Media, Ads Wizz, Simplecast, and Sirius

XM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing Sirius

XM’s vision to life every day.

is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., Sirius

XM Media spans across leading owned and operated audio platforms Pandora and Sirius

XM; innovative ad tech solutions powered by Ads Wizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, Sound Cloud, and many more. Reaching more than 150 million listeners each month, Sirius

XM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

You will play a key role in supporting the systems, tools, and data foundation that power the sales organization. This role helps ensure Salesforce and related sales technologies operate efficiently, data remains accurate and actionable, and sellers have the tools and support needed to drive revenue effectively.

• Provide day-to-day Salesforce troubleshooting and support for Sales and Client Services teams
• Partner with Enterprise Systems and Product Owners to elevate, test, and implement system fixes or enhancements
• Support ongoing optimization of Salesforce workflows, dashboards, and user experience
• Document processes, FAQs, and user guidance materials to improve adoption and consistency

• Support data governance initiatives, including account hierarchy alignment, duplicate resolution, and compliance with CRM standards
• Execute recurring data cleanup and maintenance processes to ensure CRM accuracy and integrity
• Assist with reporting and audits to identify trends and opportunities for data quality improvement
• Help maintain consistent definitions and processes to support a trusted “source of truth”

• Serve as a point of contact for sales enablement and prospecting tools such as Zoom Info, Media Radar, Winmo, and similar platforms
• Assist with user onboarding, troubleshooting, and ongoing support for sales-facing technologies
• Monitor tool usage and provide feedback on adoption and optimization opportunities

• Partner with Marketing, Finance, and Enterprise Systems teams to support alignment across workflows, reporting, and tool integrations
• Support system rollouts, User Acceptance Testing (UAT), and change management efforts for new tools, enhancements, and process updates
• Assist in translating business requirements into functional support needs and system improvements

• 2+ years of experience in Revenue Operations, Sales Operations, Business Systems, or related field
• Bachelor’s degree or equivalent combination of education and experience
• Hands‑on experience with Salesforce CRM (administrator or advanced power‑user experience preferred)
• Familiarity with sales and prospecting tools such as Zoom Info, Media Radar, Winmo, or similar platforms
• Strong analytical and problem‑solving skills with high attention to detail
• Ability to manage multiple priorities and…