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Root Cause Engineer
Job in
New York, New York County, New York, 10004, USA
Listed on 2026-06-08
Listing for:
Dunhill Solutions
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
Systems Engineer, IT Support, Cybersecurity, Cloud Computing
Job Description & How to Apply Below
The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues affecting mission-critical federal IT services. This role collects and correlates evidence across logs, traces, metrics, configuration data, and incident records to distinguish underlying causes from symptoms and reconstruct incident timelines. The engineer collaborates with Incident Response, Problem Management, SRE, and engineering teams to document RCA outcomes and define actionable corrective and preventive measures that improve service reliability and reduce recurrence.
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