Sr Engagement Manager, AWS Professional Services

Sr Engagement Manager, AWS Professional Services

Job :  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like the Well‑Architected Framework and the Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is required, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.

• 2+ years of leading multiple Agile teams (Scrum Masters, Product Owners) concurrently or at scale.
• 5+ years of leading and delivering enterprise‑level IT engagements.
• 5+ years of cloud computing experience.
• Bachelor's degree in a STEM field.

• 5+ years of delivering customer engagements in a professional services role.
• Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2).
• AWS certification.
• Experience with Agile and project management toolsets such as Jira, Rally, Version One, or Taiga.
• Experience working with and presenting to C‑level executives, IT, and lines of businesses across organizations.

• Base salary range: $ – $ USD annually (NY) or $ – $ USD annually (VA).
• Includes sign‑on payments and restricted stock units (RSUs).
• Comprehensive benefits: health, dental, vision, prescription, basic life & AD&D insurance, supplemental life plans, Employee Assistance Program, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.