Sr. Marketplace Ops Assistant, Shopbop Marketing & Content

Location: New York

Shopbop is seeking a highly-structured, process-oriented, and customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to detail, and the ability to work cross-functionally to ensure accurate product data, optimize catalog quality, and drive operational excellence. The Catalog Specialist will be responsible for New Item Setup of Shopbop items in Amazon's catalog, maintaining listing quality and availability, and managing day-to-day operations.

They will identify, research, and correct catalog data discrepancies and listing defects to maximize catalog listing health and buyability on Amazon. They will monitor metrics and KPIs to drive data cleanup efforts, communicate clearly with stakeholders on process updates and product availability, and recommend solutions for continuous improvement. Success in this role depends on building strong relationships across buying, vendors, catalog, tech, and fulfillment teams.

Key job responsibilities

* Manage  end-to-end catalog operations for Shopbop's FBA business on Amazon,  including ASIN creation, product listing optimization, and catalog  maintenance

* Own  data entry, classification, and quality control processes to ensure  FTC-compliant and customer-impacting product information

* Collaborate  with cross-functional teams to troubleshoot listing issues and implement  process improvements

* Develop  and maintain documentation for catalog workflows and standard operating  procedures

* Analyze catalog performance metrics and identify opportunities for automation and  scalability

* Ensure  compliance with Amazon's catalog policies and marketplace requirements

* Drive continuous improvement initiatives to enhance catalog quality and  operational efficiency
BASIC QUALIFICATIONS - Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Can manage a high volume of requests and competing deadlines
- Bachelor's degree or equivalent
- 2+  years of experience in catalog management, e-commerce operations, or  related field
- Strong  proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data  analysis
- Knowledge  of product launch processes
PREFERRED QUALIFICATIONS

- Experience with FBA (Fulfillment  by Amazon) operations and marketplace management
- Prior experience working with Amazon systems (Catalog, Fulfillment, Seller/Vendor Central)
- Knowledge of product  classification systems and catalog taxonomy
- Familiarity with GTIN (UPC/EAN)  management and product identification standards

- Experience with AI/ML automation  tooling
- Experience managing multiple  priorities and meeting deadlines in a fast-paced environment
- Ability to work independently on  ambiguous tasks
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  (Use the "Apply for this Job" box below).  for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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USA, NY, New York - 23.00 - 41.00 USD hourly