Applications Lead, Property Technology

Location: New York

Join Our Team at The Douglaston Companies What we are looking for:

At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Applications Lead, Property Technology to join our dynamic team. In this role you will own and evolve our Yardi platform and broader property management technology ecosystem across our Clinton Management portfolios.

In addition to day-to-day platform administration and support, this role is a key driver of an active, multi-module Yardi expansion roadmap, including evaluating, implementing, and onboarding new capabilities as the organization continues to modernize and consolidate its property technology stack. You will work closely with IT leadership, property management, accounting, and vendor partners to ensure platform stability, integration health, and successful delivery of new initiatives.

Why Choose The Douglaston Companies?

Continuous Learning and Development:
Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.

Community Commitment:
We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.

Career Advancement:
This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.

Back to the role:

What you will do:

Application Ownership & Administration Serve as the primary owner of Yardi and the property management application ecosystem

Manage system configuration, security, user access, and governance standards

Maintain system documentation, configurations, and audit-ready controls

Ensure application stability and reliability for critical business processes including leasing, resident services, and financial operations

Platform Expansion & Implementation Lead the evaluation, planning, and end-to-end implementation of new Yardi modules including requirements gathering, configuration, testing, and go-live support, in partnership with property management and accounting stakeholders

Manage implementation sequencing and prioritization across concurrent module deployments

Serve as the internal subject matter expert on incoming Yardi modules and AI-driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolves

Partner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomes

Integrations & Data Flow Own and actively manage integrations between Yardi and third-party platforms, ensuring reliable data flow, consistency, and synchronization across systems

Troubleshoot integration failures, coordinate with vendors, and implement long-term fixes

User Support & Escalation Management Serve as the escalation point (Tier 2/3) for complex application issues across the property technology stack

Partner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level 1 issues

Own root cause analysis for recurring issues and drive long-term resolution through system, process, or configuration changes

Collaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoption

Reporting & Data Support Maintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needs

Use SQL and reporting tools to investigate and resolve data issues

Ensure data accuracy, consistency, and usability across systems

What you should have:

Bachelor’s degree in information systems or computer science7+ years in property technology or enterprise application administration in a property management or real estate environment5+ years hands-on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operations

Proficiency in SQL for…