Senior Product Manager

Overview

Stub Hub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want Stub Hub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

About Payments & Checkout

Payments & Checkout owns the end-to-end flow that enables fans to purchase tickets on Stub Hub. We build the systems that make buying tickets simple, reliable, and accessible – across languages, currencies, and payment preferences. This work sits at the heart of Stub Hub’s business: without a seamless checkout experience, live events don’t happen.

International Payments is a critical pillar of this mission. Our goal is to ensure that fans around the world can complete a purchase using the payment methods they trust, with high authorization rates and minimal friction – regardless of market-specific complexity. Success in this space directly drives global growth by making Stub Hub a truly international marketplace.

Hybrid (3 days in office / 2 days remote) – New York, NY

As Senior Product Manager – International Payments
, you will be the clear owner of Stub Hub’s international payments experience. You’ll focus on improving international buyer pipeline completion and authorization rates by expanding payment method coverage, orchestrating authorization optimization initiatives, and building adaptable systems that perform across diverse global markets.

This is a senior, hands-on product role designed for someone with deep experience in payments, fintech, or fraud technology. You’ll work closely with engineering, data science, risk, and operations to solve complex approval-rate challenges — balancing global consistency with local optimization and making thoughtful build vs. buy decisions at scale.

If you’re excited by the intersection of consumer experience, financial infrastructure, and global systems design, this role offers a rare opportunity to shape the payments foundation that enables live events for millions of fans worldwide.

Own International Payments Performance

• Serve as the end-to-end product owner for international payments, with accountability for buyer pipeline completion and authorization performance outside North America.
• Identify and prioritize opportunities to improve conversion across markets with different payment norms, issuer behaviors, and risk profiles.
• Define success metrics and drive sustained improvements in international checkout reliability and performance.

Expand and Optimize Payment Capabilities

• Lead integrations with new international payment methods and providers, ensuring scalable, reliable implementations.
• Make strategic localization vs. global standardization decisions across payment flows, configurations, and experiences.
• Design and evolve routing strategies, merchant descriptors, and issuer-facing optimizations to improve authorization outcomes.
• Partner with engineering and data science to build and evolve adaptable international fraud and authorization systems.
• Orchestrate initiatives across internal models, payment routing, and third-party tools to improve end-to-end performance.
• Understand how fraud controls, issuer behavior, and payment methods interact across different markets.

Lead Complex, Cross-Functional Execution

• Work closely with engineering, data science, risk, and operations teams to deliver high-impact initiatives from concept to launch.
• Drive build vs. buy decisions, evaluating vendors and internal capabilities with a focus on speed, scalability, and long-term flexibility.
• Translate complex payments and fraud challenges into clear product strategy and execution plans.

What You’ve Done

• 5+ years of experience in product management, with significant experience in payments, fintech, fraud technology, or adjacent financial systems.
• Strong technical and analytical fluency – comfortable…