Marklogic Senior Developer

Your field of responsibility

CSAM production support analyst role is integral part of CSAM New York onsite team working closely with the business and development teams daily.

Responsibilities include:

• Serve as a senior member of technical production support (L2-L1) to the Asset Management New York division, comprised of multiple trading applications hosted in heterogenous environments and having critical processing activities performed.
• Provide timely and efficient technical support for the settlement, confirmation and asset servicing applications.
• Extend knowledge and develop expertise in specific systems and business areas. Provide expert opinion on issues and queries affecting the functionality and design of the systems being looked after.
• Develop an understanding of technical or business drivers and strategies that drive the direction of departmental or client initiatives.
• Perform deep-dive investigations on complex system issues, provide solutions, and put forth proactive measures wherever applicable. Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring. Be responsible for production stability and Major Incident management (MIM).
• Act as a liaison between end users and various IT teams (application development, infrastructure support, etc) on all application support related queries and actively embrace interaction with business groups.
• Collaborates with Service Continuity and Business Continuity Management (BCM) teams to plan and manage execution of Events like DR, Process Flow Tests, QMW and Emergency Patching of Production Environment.
• Promote knowledge transfer and participate in knowledge documenting, sharing and improvement within team.

Your future colleagues

You will join Asset Management Technology, an international team of more than 250 IT staff dedicated to support Client Asset Management. AM Technology deploys state-of-the-art market solutions and technologies, drives the public cloud adoption of Asset Management, and nurtures technology talents. We are agile, have implemented Dev Sec Ops , and have very limited technology debt, enabling us to consider the deployment of the latest state-of-the art technologies.

The department values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.

Your skills and experience

CSAM division is looking for highly motivated IT support engineers to be a part of onsite L2 production support team interacting with the business and development teams on a daily basis.

Education & Professional

Qualifications:

A degree in Computer Science, Engineering.

Essential requirements:

• Production application support experience with business users and financial/banking domain.
• Technical knowledge and skills with SQL/PLSQL/Marklogic, Linux and Windows.
• Understanding of batch schedulers (e.g. Control M) and reporting engines (QLIK).
• Experience with .Net and web based technologies on a support level at least.
• Detailed knowledge & working experience of ITIL methodologies.
• Working knowledge of monitoring and support tools like GENEOS, Splunk & Service Now.

Additional skills which treated as a plus:

• Knowledge of trade lifecycle and F2B processes.
• Knowledge of financial products e.g. Equity, SWAPS, Futures, Fixed Income, Commodities.
• Experience in any Trading management applications like Charles River Investment Management System.
• Trade floor users support experience.

Candidate soft skills requirements:

• Strong analytical capability and ability to multi-task.
• Learning quickly and self-developing.
• Honest, initiative, responsible, self-disciplined, manageable.
• Ability to take ownership on issues resolution.
• Ability to perform under pressure.
• Strong interpersonal skills and ability to establish rapport with front office users.
• Excellent oral and written communication skills.

The key skill is Technical knowledge and skills with SQL/PLSQL/Marklogic, Linux and Windows.

Onsite to NY, no remote profiles Please! Hybrid mode required.