Account Manager, Infrastructure

Location

New York

Full time

Hybrid

Partnerships

Interested in building technology that actually changes lives? Since 2014, the Stellar Development Foundation (SDF) has been on a mission to redefine finance for everyone harnessing the power of blockchain to make global financial access a reality, not just a buzzword. Our open-source platform operates at high scale, and developers and companies around the world build on it every day. But the technology is only part of the story.

At SDF, we're a mission- driven team of problem solvers committed to innovation with integrity, a culture of respect, and the freedom to do your best work. We're expanding to support a rapidly growing ecosystem - and looking for people who don't just want a job, but want to build something that matters.

SDF is looking for an Account Manager to manage and grow our diverse infrastructure partnerships within the Business Development team. These partners include RPC node providers, validators, identity verification services, indexers, and analytics firms that power dashboards, market and trading data, and compliance and risk analytics for both internal and external stakeholders.

Infrastructure partnerships are critical to the Stellar ecosystem - they are what developers and builders rely on to ensure a robust, secure, and performant blockchain environment. In this role, you'll engage deeply with these providers, developing a thorough understanding of their capabilities, identifying gaps, and uncovering opportunities to expand relationships as the blockchain landscape continues to evolve. You'll see the direct impact of your work, driving a movement that's tackling real-world problems and prioritizing users and real-world assets.

• Manage a portfolio of infrastructure partnerships across RPC node providers, validators, indexers, analytics providers, and compliance/risk data vendors — serving as the primary point of contact and relationship owner for each.

• Develop deep familiarity with each partner's technical capabilities, roadmap, and service offerings, and translate that knowledge into actionable insights for internal SDF teams including engineering, product, and ecosystem.

• Conduct regular partner reviews to assess performance, surface gaps in coverage or capability, and identify areas where partners can expand their footprint within the Stellar ecosystem.

• Drive expansion of partner relationships by identifying new use cases, advocating for Stellar integrations, and coordinating with BD leadership on commercial terms or grant structures where applicable.

• Monitor the health of the infrastructure ecosystem, flagging risks such as validator concentration, data provider outages, or indexer coverage gaps, and working proactively with partners to resolve them.
• Collaborate cross-functionally with SDF's product, engineering, and developer relations teams to ensure partner capabilities align with the evolving needs of builders on the Stellar network.
• Support onboarding of new infrastructure partners, including scoping integration requirements, coordinating technical introductions, and tracking progress through to launch.
• Maintain accurate and up-to-date records of partner status, communications, and pipeline activity in CRM systems; provide regular reporting to BD leadership on portfolio health.
• Stay current on trends in blockchain infrastructure — including developments in data availability, node infrastructure, on-chain analytics, and compliance tooling — and bring relevant insights back to internal teams.
• Represent SDF at industry events and partner meetings, building relationships across the infrastructure provider community and positioning SDF as a thoughtful and engaged foundation partner.

• 3-6 years of experience in account management, partnerships, or business development, ideally in a technology, fintech, or blockchain/Web3 environment.

• Demonstrated success managing multiple concurrent relationships, with a track record of expanding accounts and driving measurable outcomes.

• Working knowledge of blockchain infrastructure concepts, including validators/consensus mechanisms,…