Operations Data Coordinator

Department: Operational Planning and Administration

Status: Full-time, Non-exempt

Schedule: 7AM – 3:30PM,
flexible to program needs

The Operations Data Coordinator assists in maintaining and managing the Central Park Conservancy’s Enterprise ArcGIS deployment, Open Gov Enterprise Asset Management (EAM) system (formerly Cartegraph), and related data platforms. This role provides data and administrative support for various departments throughout the Conservancy, as well as supporting or improving legacy workflows and developing new, data-driven processes. Reporting directly to the Manager of Data Systems, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals and objectives.

• Receive and manage incoming service requests from field staff and other agencies
• Assist with training of GIS and other application users on best practices, functionality, and standard operating procedures
• Write and maintain departmental standard operating procedures, memos, and correspondence
• Support and integrate new functionalities, procedures, or business processes across various departments
• Ensure database integrity by maintaining data accuracy and consistency; routinely check for errors, anomalies, and duplications
• Maintain and troubleshoot internal web mapping and geospatial tools; publish and troubleshoot web services; develop and maintain custom Esri web applications such as Instant Apps, Dashboards, and Experience Builder.
• Collaboratively develop, implement, and oversee field data collection projects using Field Maps or similar applications
• Ensure quality of field data entry by periodically accompanying field staff during data collection
• Generate and distribute routine maintenance summaries; ensure the functionality and efficiency of existing reports; assist with the development of new reports
• Create and deliver map or data requests on an as-needed basis, using GIS and database tools
• Proactively coordinate seasonal processes including but not limited to: tree work order creation, turf and tree pest data management and reporting, asset maintenance, and lifecycle data management
• Create custom queries, automations, and dashboard displays as needed using ArcGIS Enterprise, within the EAM system, or other related data platforms
• Provide software installation and upgrade support
• Provide administrative support for senior managers and perform general office duties

As directed, the Operations Data Coordinator will be responsible for project-based tasks or activities, either on a limited term basis or on an ongoing basis. This may include coordination of activities with other departments, tasks related to data, spreadsheets, or geospatial software. Other examples may include conducting research, providing summary memos, and managing aspects of the park’s asset management program. These and other duties will be assigned as they are identified by the team as well as operations leadership.

• Bachelor’s Degree from an accredited college in a related field and 1+ year of experience with Arc Map, ArcGIS Pro, or QGIS
• Effective oral and written communication skills
• Experience with Microsoft Office Suite
• Ability to work collaboratively with a wide range of field and management staff across multiple projects
• An eagerness to define and solve problems, as well as the ability to learn on the job while meeting project deadlines
• Valid driver’s license, or ability to attain within 90 days after hire strongly desired. Accommodations relating to this requirement may be made on a per-case basis

• Experience using or administering ArcGIS Portal or ArcGIS Online
• Experience with mobile spatial data collection software such as Collector, Survey
  123, or Field Maps
• Understanding of relational database and geodatabase structure and function; experience with database administration and cloud-based systems is desirable
• Experience with, or a desire to learn, Python, R, SQL or a related language for data management and scripting purposes
• Experience creating data…