Sr. Data Center Program Manager

Overview

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. The Portfolio Governance & Delivery (PGD) team oversees the strategic alignment, execution, and governance of key initiatives, ensuring they deliver value, meet organizational goals, and adhere to compliance and risk standards, while also managing and facilitating cross-functional alignment and dependency management.

We are seeking a seasoned Senior Program Manager with deep experience in data center and infrastructure programs, complex stakeholder environments, and enterprise-scale governance. This leader will drive large, multi-year data center initiatives—spanning strategy, modernization, optimization, and execution—while partnering closely with Engineering, Architecture, Operations, Application Development, Corporate Services, Finance, and business leadership.

• Own program structure, scope, milestones, dependencies, funding, delivery roadmap, and success measures for large-scale data center initiatives.
• Partner closely with Infrastructure Engineering, Data Center Operations, Architecture, Network, Security, and Platform teams to align priorities and drive execution.
• Establish and run program governance, including steering forums, executive reporting, decision frameworks, and risk and issue management.
• Drive senior stakeholder engagement, including executive-level communications, escalation, and dependency resolution across technology and business functions.
• Coordinate cross-functional impacts with Finance, Risk, Legal, Compliance, Procurement, and Real Estate partners.
• Oversee vendor engagement, including RFP processes, contractual milestones, and performance oversight for construction, colocation, and technology providers.
• Manage delivery across local, regional, and global teams operating in matrixed, virtual environments.
• Ensure adherence to enterprise delivery standards, policy requirements, regulatory expectations, and audit readiness.
• Drive outcomes related to resiliency, capacity planning, cost efficiency, sustainability, and long-term scalability.
• Support change management and stakeholder readiness for transitions impacting production environments and operational teams.

• 10+ years of program or portfolio management experience, with significant exposure to data center, infrastructure, or large-scale technology asset programs.
• Demonstrated experience leading complex, multi-year initiatives with multiple stakeholders and firm-wide impact.
• Strong understanding of enterprise infrastructure domains, including data centers, compute, storage, network, cloud integration, and disaster recovery.
• Proven strength in governance, risk management, financial oversight, and vendor management.
• Ability to align deeply technical delivery with business, risk, and regulatory requirements.
• Proficiency with program management methodologies (Agile, Waterfall, hybrid) and enterprise tooling (e.g., JIRA, MS Project, dashboards).

• Executive-level communication and stakeholder management skills.
• Strong problem-solving, planning, and dependency-management capabilities.
• Comfortable operating in ambiguity and driving clarity across complex environments.
• Highly organized, accountable, and outcomes-oriented.
• Ability to manage multiple projects and priorities concurrently across global teams.
• Strong MS Office skills (PowerPoint, Word, Excel, Visio, MS Project).

• Experience in regulated industries (finance, healthcare, telecom, etc.).
• Prior involvement in cultural/organizational change programs tied to integrations.
• Familiarity with ITIL, COBIT, or other IT service/operations frameworks.
• Certifications:
  
  PMP, PgMP, Prince2, or equivalent

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