Senior Cloud​/Backend Engineer

Overview

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations.

That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective.

More than 60,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.

• Deploy and support our service infrastructure in Kubernetes
• Identify the right tools and technologies for major initiatives and then build them
• Help other teams and developers design robust and scalable systems
• Scale and optimize multiple databases
• Build internal tooling that accelerates developer velocity
• Provide observability, monitoring, and visibility across our systems
• On-Call Responsibilities: participate in a shared on-call rotation (2–3 rotations per month) covering weekends

• You’ll receive full internal training to understand our architecture, operational flows, and incident procedures
• During your rotation, you are the primary point of escalation for production issues
• On-call is not a daily responsibility, only during your assigned weekends
• Shifts rotate across the team to maintain balance and avoid burnout

• Strong understanding of system architecture and cross-service dependencies
• Previous real-world experience in production on-call environments
• Ability to quickly assess incidents, identify scope/root cause, and understand platform impact
• Ability to classify severity and prioritize response appropriately
• Capability to deploy safe production hotfixes when needed
• Solid judgment under pressure, especially when operating independently
• Ownership mindset: from detection to mitigation to resolution

• You are located in the New York tri-state area
• 3+ years of experience as an independent backend or infrastructure engineer
• Ability to design and build scalable, reliable systems
• Strong communication skills
• Hands-on builder mentality — this is a coding role
• Experience with:
  • Relational and non-relational databases
  • Major Cloud platforms (GCP, AWS, Azure); GCP is an advantage
  • Streaming systems
  • Scaling large systems
  • Message queues
  • Monitoring systems like Data Dog, Grafana, Groundcover
  • CI/CD, Git
  • Bonus:
    Kubernetes and Knative (production experience) & Click House

• Databases:
  Click House, Mongo
  
  DB, Redis, Pub Sub, Postgres, Big Table, Firestore, Sonic Data Flow
• Infrastructure:
  Kubernetes, Knative, GCP, Temporal, Pulumi
• Languages:
  
  Node.js, Type Script, Python
• Tooling:
  Git, Git Hub, GCP build infrastructure, Git Hub Actions

• We Are Customer Obsessed:
  From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly:
  The speed at which we work, iterate, and deliver value is our most competitive advantage.
• We Are Trustworthy:
  Candor, directness, and honest communication helps us learn, grow and improve so we can win together.
• We Are Curious:
  We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch:
  We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Compensation Range: $147K–$187K

Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location. The range shown on this job posting represents the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred? If you arrived here via a friend, they’ll need to submit your application through our referral system to make it official.