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L1 Helpdesk Engineer: Windows & Microsoft 365 – NY Onsite

Job in New York, New York County, New York, 10261, USA
Listing for: Vichara Technologies, Inc.
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 40 USD Hourly USD 40.00 HOUR
Job Description & How to Apply Below
Location: New York

Vichara Technologies, Inc. is seeking a skilled L1 Helpdesk Engineer to provide desktop support for a small-sized investment fund in New York. The position involves troubleshooting various technical issues and requires excellent English communication and customer service skills.

Key responsibilities include supporting Windows users, managing office applications, and assisting with user onboarding and access requests. You will work onsite, ensuring smooth operations for the client while documenting tickets and escalating issues as necessary.

This full-time role offers a competitive rate of $40 per hour.

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