Senior Manager, Contract Management​/Legal Operations

Job Description

Position Title:

Contract Lifecycle Management (CLM) Data Management & Governance

Location:

Dallas, TX | Austin, TX | Ashburn, VA | San Francisco, CA | Denver, CO | New York, NY

Digital Realty is seeking a driven and detail-oriented CLM Data Management & Governance professional to join its Contract Management team within the global Legal function. This role plays a critical part in advancing contract data initiatives and strengthening the integrity, accuracy, and governance of key business information.

You will partner closely with cross-functional stakeholders—including the Contract Management team, Contract Management BPO, Contract Data Office (CDO), Legal, and Technology—to deliver reliable, scalable data solutions that support informed decision-making, operational efficiency, and strategic growth.

Contract Data Governance

• Partner with business teams to define and implement contract data governance frameworks, standards, and quality controls
• Support CLM data governance to ensure data consistency, compliance, and accuracy across systems
• Monitor and maintain data integrity; identify and resolve data quality issues in collaboration with the Contract Management team
• Assist in the development and rollout of minimum viable products (MVPs) for data governance and management
• Contribute to the design and implementation of AI‑driven data scraping, automation, and data quality solutions
• Identify opportunities to streamline data processes through automation or AI‑enabled improvements
• Recommend system, process, and reporting enhancements to strengthen data‑driven decision‑making

Legacy Contract Data Readiness

• Lead and support contract data initiatives focused on readiness for migration and transformation
• Collaborate with internal teams to deliver proof‑of‑concepts and data readiness activities
• Coordinate with internal and external stakeholders to ensure alignment on contract data models, abstraction standards, and delivery milestones

Contract Data Migrations

• Support contract data mapping, transformation logic, and migration from multiple systems into a single CLM platform
• Advise on migration strategy to enable downstream integrations and reporting
• Oversee data cleansing, enrichment, and validation to ensure accuracy, completeness, and consistency of migrated metadata
• Partner with cross‑functional teams to gather requirements, assess upstream/downstream impacts, and document processes

Contract Data Reporting & Analytics

• Develop, track, and maintain key performance indicators (KPIs) for business and operational performance
• Build and maintain dashboards, reports, and analytical models to deliver actionable insights
• Conduct ad‑hoc analysis and present clear, data‑driven recommendations to stakeholders
• Standardize reporting and ensure accuracy across business units

Process Rollout & Stakeholder Enablement

• Partner with business users, leadership, and technical teams to align data initiatives with organizational goals
• Clearly communicate insights and findings to both technical and non‑technical audiences
• Support training, adoption, and change management for new data tools, reporting solutions, and governance practices

• 5+ years of professional experience, including at least 2 years working directly with contract and/or financial data
• Direct experience with contract management activities and CLM systems (Conga CLM or similar strongly preferred)
• Experience supporting data governance, data management, and analytics initiatives
• Strong data analysis skills, including use of AI‑enabled tools where applicable
• Proficiency with data visualization tools (Power BI, Tableau) and SQL
• Experience defining data models and authoring data dictionaries (preferred)
• Hands‑on experience with data migration projects and transformation efforts
• Knowledge of end‑to‑end Quote‑to‑Cash processes
• Experience in B2B sales, procurement, or contract technology environments
• Strong ownership mindset with ability to build end‑to‑end data processes
• Excellent critical thinking, problem‑solving, and documentation skills
• Ability to drive change in a complex, global matrix organization
• Comfortable navigating ambiguity and bringing…