Senior Cloud Infrastructure Engineer

New York, New York, United States

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical.

The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Metropolis is seeking a Senior Central Cloud Infrastructure Engineer to serve as a principal contributor to our central cloud platform infrastructure. In this role, you will architect, scale, and maintain highly resilient environments across multiple products while driving infrastructure modernization and legacy system integrations. The ideal candidate combines deep technical mastery of modern cloud-native systems with a strong collaborative mindset to interface across engineering teams, troubleshoot complex environments, and provide technical guidance to scale the team's overall competency.

• Architect, implement, and maintain scalable, reliable, and secure cloud infrastructure environments across multiple company products
• Design and manage infrastructure modernization initiatives (CI/CD, IaC, K8s, AI, etc) and lead the complex integration of legacy or established systems into modern, cloud-native environments
• Craft comprehensive disaster recovery strategies and engineer production-grade technical solutions to safeguard system uptime
• Serve as a technical focal point for troubleshooting, system deep-dives, and resolving infrastructure bottlenecks across both Linux and Windows operating systems
• Ensure global cloud environments continuously meet and exceed stringent security guidelines and technical compliance frameworks, specifically PCI and SOC2
• Lead incident response and root-cause analysis, and champion blameless postmortems and error-budget discipline across the team
• Provide technical leadership and guidance to junior and mid-level engineers, helping to scale the infrastructure team's overall technical competency

• Hold a BS degree in Computer Science (or a relevant technical/engineering discipline) and 5+ years of hands-on experience, or equivalent professional experience (8+ years) working in high-growth cloud environments
• Demonstrate deep production-level technical experience using AWS, Terraform, Atmos, and Python (or equivalent automation language - Bash/Go)
• Demonstrate hands‑on expertise with a modern observability stack (Datadog or equivalent: APM/distributed tracing, logs, metrics, RUM), including defining SLOs/SLIs and managing monitors-as-code
• Leverage production experience with service mesh and L7 proxies (Envoy/Istio) and Kubernetes ingress in high‑throughput request paths
• Utilize advanced operational knowledge of Kubernetes/EKS, Helm, and overall container orchestration
• Apply strong secrets‑management and rotation practices (Infisical, Vault, or AWS Secrets Manager) in a PCI/SOC2 context
• Showcase hands‑on experience working with managed streaming data infrastructure via AWS MSK (Kafka) alongside various SQL and No
  
  SQL AWS managed database solutions, including Amazon Aurora
• Maintain a strong understanding of cloud networking architecture, security protocols, and firewalls
• Exhibit expert competency managing, configuring, and troubleshooting Linux (and Windows where applicable) server environments
• Use excellent written and verbal communication skills to translate complex infrastructure concepts into clear, actionable technical documentation

• Possess previous experience working inside innovative, high-growth tech start‑ups or fast‑paced corporate engineering environments

4 Days in Office: Metropolis values in‑person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office‑first model, which…