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Global Head of End User Support & ITSM

Job in New York, New York County, New York, 10261, USA
Listing for: The New York Times Company
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

The New York Times Company is looking for a Senior Director of End User Support in New York City. This hybrid position will lead a global team to deliver technology support for employees and contractors, ensuring operational excellence and high-quality service.

Responsibilities include managing end user support operations, driving IT service management processes, and enhancing user experience through automation. Ideal candidates will have extensive experience in technology support, leadership, and budget management.

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