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Head of Global Support Engineering
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-14
Listing for:
Profound
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Technical Support
Job Description & How to Apply Below
Profound, based in NYC, seeks a dynamic Support Engineering Manager to build and lead their Support Engineering function. You will establish a high-performing global team, design a 24/7 support model, and collaborate with various divisions to enhance the customer experience.
The ideal candidate has 5+ years in technical support, a successful track record in high-growth environments, and comfort working with AI technology. The role offers a base salary from $150,000 to $220,000, plus equity and comprehensive benefits.
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