More jobs:
AV Consultant
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-14
Listing for:
DBI Staffing
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
AV/VC Support Specialist (rate open, 6 months plus) Key Responsibilities
- Event Support & Management
- Provide comprehensive audiovisual and video conferencing support for high-profile internal and external events
- Execute equipment setup in conference rooms with thorough quality assurance testing
- Deliver real-time technical assistance to clients during video conferences, resolving both software and hardware challenges
- Perform installation, maintenance, troubleshooting, and repair of audiovisual equipment
- Apply expertise in audio and video conferencing wiring, connectivity protocols, and system integration
- Diagnose and resolve microphone issues, audio feedback problems, and related technical concerns
Support multiple conferencing platforms including Zoom, Web Ex, Microsoft Teams, Skype for Business, and Go To Meeting - Manage Zoom Rooms, room appliances, and Life Size video conferencing equipment
- Maintain proficiency with current and emerging videoconferencing technologies
- Technical Competencies
- Advanced troubleshooting capabilities in Windows environments, specifically Windows 10
- Comprehensive AV troubleshooting capabilities, video switching, control systems and DSP
- Proficiency with wireless networking systems and protocols
- Specialized knowledge of Zoom Rooms and associated hardware appliances
- Exceptional customer service skills with rapid response capabilities
- Superior analytical and problem-solving abilities with meticulous attention to detail
- Outstanding organizational skills and ability to manage multiple priorities
- Effective interpersonal communication skills for diverse stakeholder interactions
- Ability to translate complex technical concepts into accessible language for non-technical users
- Proven capacity to work both independently and as an integral team member
- Strong commitment to customer satisfaction while adhering to established policies and procedures
- Capability to perform effectively under pressure and meet strict deadlines
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- Alternatively, minimum 5 years of demonstrated experience in audiovisual/video conferencing support
- Track record of successful technical support in enterprise environments
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