IT Director

Summary of Position

The IT Director is a senior leader responsible for the strategic direction, management, and security of the organization’s technology ecosystem, including emerging AI capabilities. This role ensures that all OBE offices and personnel have secure, reliable, and scalable systems that support efficient data processing, collaboration, and communication across locations and remote environments.

• Develop and implement IT policies, standards, and best practice frameworks across the organization.
• Establish and execute the organization’s IT and AI strategy aligned with business objectives.
• Identify and implement opportunities for AI, automation, and data-driven solutions to improve operational efficiency and decision-making.
• Oversee daily IT operations including infrastructure, systems, cloud services, and enterprise applications.
• Plan and manage technology upgrades, migrations, and system implementations.
• Maintain department operational documentation and ensure compliance with applicable laws, codes, and regulations.
• Develop and manage the IT department budget and ensure cost-effective technology investments.
• Evaluate, select, and implement technology solutions and enterprise systems that support business growth.
• Establish timelines and governance for major IT initiatives including infrastructure updates, platform migrations, and system integrations.
• Stay informed of emerging technologies, cybersecurity trends, and AI advancements relevant to the organization.
• Lead the organization’s information security management program to safeguard data, systems, and networks.
• Conduct technical risk assessments across information security, privacy, disaster recovery, infrastructure, emerging technologies, and vendor environments.
• Identify security gaps and lead remediation initiatives to strengthen the organization’s security posture.
• Maintain incident response, disaster recovery, and business continuity plans.
• Establish and maintain security policies, training programs, and awareness initiatives for employees.
• Perform regular system audits and vulnerability assessments across all office locations.
• Ensure compliance with relevant regulatory and security frameworks, including PCI and vendor security requirements.

• Oversee the design, implementation, and maintenance of network, server, cloud, and endpoint infrastructure.
• Evaluate organizational technology needs and recommend scalable solutions aligned with future growth.
• Manage hardware lifecycle planning, procurement, and deployment.
• Oversee email systems, identity management, and access control processes.
• Maintain accurate technology asset inventories and system documentation.

• Oversee IT service delivery and support operations for all employees across offices and remote environments.
• Manage the IT help desk ticketing system (Service Now) and ensure timely resolution of technical issues.
• Oversee employee technology onboarding, provisioning, and support processes.
• Provide escalation support for complex technical issues when necessary.
• Manage relationships with IT vendors, service providers, and technology partners.
• Negotiate contracts, review Master Service Agreements, and ensure vendor performance aligns with business needs.
• Evaluate and select external partners for infrastructure, security, and enterprise technology services.
• Provide technical oversight and consultation on project-specific technology requirements.
• Manage hardware and software deployment for client or project initiatives.
• Support project teams in configuring devices, systems, and profiles as needed.

Bachelor's degree in computer science , management information systems, business administration or related field.

Advanced technical certifications or graduate-level education in technology, cybersecurity, or artificial intelligence preferred.

• Eight to ten (8–10) years of progressive experience in information technology leadership roles.
• Experience developing and implementing IT strategy and managing enterprise…