Help Desk Technician - Frontline IT Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-16
Listing for:
Data and AI Central
Full Time
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Data and AI Central in New York is seeking a Help Desk Technician to provide technical support to users experiencing hardware and software issues. This role involves troubleshooting problems, installing software, and managing user accounts.
The ideal candidate will have a basic understanding of IT support concepts and strong communication skills. Responsibilities include responding to requests via phone and email, documenting issues, and escalating complex cases to higher-level support. A background in IT or Computer Science is preferred.
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