Solutions Engineer - Enterprise Accounts, East

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Our values of Disruption, Collaboration, Execution, Integrity, and Inclusion guide the work we do each day. We weave AI into everything we build, using it to augment the impact of every individual and to solve real‑world problems with bold ideas.

As a Senior Solutions Engineer at Idira Cyber Ark, you will demonstrate the value of our identity security solutions to prospective and existing enterprise customers. You will showcase how Idira secures critical assets across hybrid cloud environments, distributed work forces, and emerging AI‑driven workloads through product demos, presentations, and proof‑of‑concepts.

You will leverage technical expertise and sales acumen to guide clients through the technology evaluation phase, serving as the primary technical resource, advisor, and advocate for Idira’s solutions. You will ensure clients fully understand the business, technical, and compliance benefits of our offerings.

Expectations include expertise in industry‑specific security needs across Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing. You will use this knowledge to address unique security challenges—particularly the rapid adoption and securing of AI technologies—designing optimal solutions that align with customers’ infrastructure and data‑center environments.

Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a solution‑driven professional passionate about solving modern security challenges across global industries.

• Act as a subject‑matter expert on Idira’s Identity Security solutions, delivering technical guidance and business‑value demonstrations to enterprise customers and partners.
• Advise customers on securing non‑human identities—including AI models, automated LLM agents, and developer pipelines—ensuring strict access control and least‑privilege principles.
• Proactively seek out new sales opportunities by developing technical relationships within prospective accounts, partners, and current customers.
• Lead proof‑of‑concept evaluations to showcase Idira’s security solutions to enterprise customers and prospects.
• Support RFP/RFI responses, ensuring Idira’s solutions meet enterprise requirements.
• Foster long‑term relationships with technical teams and executives to ensure customer success.
• Support and enable Idira’s partner network so they can effectively communicate the platform’s value to enterprise clients.
• Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors such as Identity Security for AI.
• Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management.
• Actively engage and contribute to internal teams, serving as a resource and mentor to others when appropriate.

• Education:
  
  MIS, Computer Science degree, or equivalent experience.
• Experience:
  
  5+ years in pre‑sales, ideally in identity, PAM/IAM, or cybersecurity pre‑sales.
• Technical Expertise:
  • Hands‑on administration of AWS, Azure, or GCP (IaaS/PaaS).
  • Strong background in Windows Server, Active Directory, LDAP, and federation services.
  • Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.
  • Familiarity with securing AI/ML pipelines, large‑language‑model ecosystem integrations, and autonomous AI agents.
  • Awareness of AI‑specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).
  • Familiarity with Terraform, Cloud Formation, or ARM templates.
  • Exposure to endpoint management…