MSP Systems Engineer

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Full Time
• New York, NY, US
•

Location:

Midtown Manhattan NYC
•

Schedule:

Monday–Friday 9 a.m.–6 p.m. Hybrid (1 day WFH)
• Salary: $80,000.00 – $ annually
• Requisition .

Acture Solutions is seeking a highly skilled and client facing Systems Engineer to join our Onsite Services team. This role supports multiple clients in the financial services and non‑profit sector, delivering white glove project‑based support in a fast‑paced MSP environment. If you have a passion for designing, implementing, and managing server environments and enterprise software applications, this is your opportunity to thrive in a collaborative, fast‑paced environment.

• Administer and support Windows Server environments.
• Manage Active Directory and Microsoft Entra  (Azure AD).
• Support Microsoft 365 administration and troubleshooting.
• Perform server, workstation, and application deployments.
• Manage operating system and application patching.
• Assist with backup, disaster recovery, and business continuity initiatives.
• Monitor system performance and proactively address issues.
• Troubleshoot escalated infrastructure and application issues.
• Participate in infrastructure projects, migrations, and technology refresh initiatives.
• Maintain technical documentation and contribute to knowledge‑sharing efforts.
• Provide exceptional client‑facing support across multiple customer environments.

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
• 4‑7 years of experience supporting Microsoft infrastructure environments.
• Experience with Windows Server administration.
• Experience with Microsoft 365 and Entra .
• Experience with virtualization technologies such as Hyper‑V or VMware.
• Experience working in an MSP environment supporting multiple clients (preferred).
• Strong troubleshooting and problem‑solving skills.
• Excellent communication, customer service, and documentation skills.
• Relevant Microsoft, Azure, or CompTIA certifications are a plus.

• Customer‑first mindset.
• Strong organizational and time‑management skills.
• Ability to manage multiple priorities and client requests.
• Team‑oriented approach with a willingness to learn and grow.
• Strong attention to detail and follow‑through.

Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long‑term growth through exceptional service. At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high‑quality work, and a workplace where your contributions matter.

• Salary range: $80,000–130,000 (based on experience).
• Medical, dental, vision, 401(k), EAP, and generous paid time off.
• A culture that values collaboration, respect, and real impact.

If you’re passionate about tech, love helping people, and want to grow your career in a role that makes a real difference, apply today. Valid driver’s license and background check required.