Sr. Director of Architecture - Trust & Security

Join JPMorgan Chase as Senior Director, Architecture within Connected Commerce Technology, leading technology innovation across multiple business and technical domains.

• Define target state architectures, reference implementations, and modernization plans
• Lead architecture for core capabilities such as sign‑in, MFA, step‑up auth, device binding, session management, identity proofing, account recovery, credential lifecycle, and fraud signals/decisioning
• Design secure APIs and event‑driven patterns enabling reusable trust services across channels (web, mobile, call center, partners)
• Embed security controls into designs: least privilege, strong cryptography, secrets management, key rotation, secure enclaves/HSM integration where needed
• Ensure compliance with privacy and data minimization principles; define data classification, retention, and access patterns
• Drive non‑functional requirements: availability, performance, latency budgets, disaster recovery, and operational readiness
• Architect risk engines and policy frameworks that support adaptive authentication (step‑up) and real‑time fraud controls
• Enable explainable decisioning, model governance hooks, and experimentation (A/B, canary) without compromising controls
• Leverage AI & ML to better protect customers and reduce fraud losses
• Define identity models (customer, account, device, session), correlation strategies, and identity graph patterns
• Ensure interoperability with standards and integrations (e.g., OIDC/OAuth2/SAML/FIDO2/Web Authn) and external identity providers/partners

• Formal training or certification on Architecture concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
• Proven experience architecting authentication, identity and access management, or fraud/risk systems in secure, regulated, or high‑availability environments
• Knowledge of authentication and authorization patterns and protocols such as OAuth2, OIDC, SAML, and token/session management
• Experience with modern authentication methods, including FIDO2, Web Authn, multi‑factor authentication, and device intelligence
• Understanding of distributed systems, including microservices, service mesh concepts, event streaming, idempotency, and consistency
• Experience in data architecture for security domains, including feature stores, signals pipelines, real‑time decisioning, and logging/auditing
• Strong leadership and stakeholder management skills
• Demonstrated ability to drive transformation and lead cross‑functional teams

• Experience working at code level

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also provide comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Chase is an equal opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.