AV Conferencing Engineer - Onsite

AV Conferencing Engineer

Experience:

10+ years

Location: New York - NY (5 days work from Office)

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Design and configure AV systems including microphones, speakers, cameras, displays, and control systems

Ensure compatibility with IT infrastructure and networking standards

Prepare documentation for AV layouts, wiring diagrams, and system configurations

Install and commission AV hardware and software in conference rooms and collaboration spaces.

- Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)

Perform device resets and firmware updates as needed

Provide real-time technical support for video conferencing sessions and live events

Maintain hotline support for AV-related incidents and Service Now requests

Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems

Conduct routine health checks on AV systems, including testing microphones, cameras, and displays

Monitor system performance and apply patches/upgrades following change management processes

Support high-profile meetings and webinars by managing AV setups and providing dry runs

Operate in-house and portable AV systems during live events

Maintain AV inventory and update user guides and SOPs

Ensure compliance with organizational security and operational standards

Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing

Engage with stakeholders to understand their needs and provide tailored IT solutions

Monitor system performance and implement improvements to enhance efficiency and reliability

Stay updated with the latest technology trends to drive innovation and continuous improvement

Audio Conferencing

Video Conferencing

MS Teams Collaboration Suite

Zooms Collaboration Suite

Customer Interfacing Skills

AV Hardware’s Troubleshooting

ITIL Framework

Configuration & Setup of AV Infra (Microphones, Speakers, Cameras, Displays, & Control systems)

Applications will be accepted until 6/25/2026

The annual salary for this position is between $49,001 – $92,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.