Senior Product Associate - Lending Innovation

New York, NY, United States

• Job Identification
• Job Category Product Management
• Business Unit Consumer & Community Banking
• Locations 450 W 33rd St, New York, NY, 10001, US
• Job Schedule Full time

The Connected Commerce Proprietary Wallets and Lending Innovation organization is a motivated, forward-thinking team focused on delivering innovative payment and lending services across key platforms. We aim to transform customer experiences, simplify business processes, and drive product excellence.

As a Senior Product Associate in Lending Innovation, you will support product delivery and innovation for Alternative Lending, helping build and launch new Buy Now Pay Later (BNPL) products for our customers. We are seeking a highly organized, self-motivated individual with strong communication and problem-solving skills, and a keen focus on execution. This role requires effective collaboration across multiple teams and stakeholders to ensure successful outcomes.

Job responsibilities:

• Define, prioritize, and clarify user stories with the product owners, designers, engineering leads, and leadership
• Assist in maintaining a healthy backlog and providing visibility across teams
• Support Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives
• Participate in pre-release reviews, regression testing, and quality assurance to certify releases as production-ready
• Work with Product leads, developers, operations, and production management teams to research and resolve issues impacting customer experience

Required qualifications, capabilities and skills:

• 3+ years of experience in product management, financial services, technology, project management, or related fields
• Experience working with stakeholders and technology teams within a financial domain
• Understanding of development processes and microservices (e.g., APIs)
• Experience acting as an interface between business and technical teams
• Familiarity with agile project management tools (JIRA, Confluence, etc.)
• Strong problem-solving and continuous improvement mindset
• Effective verbal and written communication skills

Preferred qualifications, capabilities and skills:

• Background in financial services, retail banking, or Buy Now Pay Later (BNPL) products is a plus

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans