Senior M365 Administrator

Job Summary

The Technology Product Consultant supports IT Infrastructure platforms and technologies including Microsoft Exchange, M365 within an Azure environment. This role will support Microsoft M365 for the enterprise for system infrastructure and configurations related to Microsoft products especially M365, Teams, SharePoint, One Drive on a global basis. The role reports to the Manager of IT Infrastructure Services.

The Technology Product Consultant is involved in the full technology life cycle of designing, configuring, developing, documenting and testing of solutions to meet business or technology requirements from an application reliability and cyber security hardening perspective. This includes developing, administering and executing preventive maintenance programs, overseeing problem management, performing root cause analysis and corrective action plans. Responsible for day‑to‑day administration, technical support, troubleshooting, maintenance, upgrades, patching, performance and overall health of a variety of cyber security tools within Microsoft Windows, Linux and UNIX server environments.

It will manage and support M365 accounts for new hires, enforce mailbox size limits, and develop policy settings for different departments. The role monitors the performance of the Exchange environment and troubleshoots any problems that may arise. It may also take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. The Technology Product Consultant is responsible for creating reference architectures, best practices and procedures.

Salary Range: $91,100 - $161,900

Work Location Category:
Hybrid Flexible

PSEG is not offering visa sponsorship for this position.

• Manage, support and administer Microsoft 365 environment, including Exchange Online, SharePoint Online, One Drive for Business, and Teams.
• Implement and manage Microsoft 365 solutions, including migration from on‑premises systems to the cloud.
• Provide Tier 2 support within the Microsoft 365 cloud environment, Teams, One Drive and SharePoint.
• Collaborate with the IT security team to design and implement conditional access policies and multi‑factor authentication. Manage mailboxes, public folders, and other mailbox resources.
• Administer, manage, support and troubleshoot issues within Azure MS 365 cloud services, and end‑user accounts.
• Create and manage mailbox stores and distribution groups.
• Support implementation and management of security policies, alerts, reports, and audits.
• Manage and control data governance, classification, discovery, and protection.
• Provide support for mobile devices that link to Exchange (Intune).
• Work with the groups within IT and Cyber security for related Infrastructure projects and initiatives including security policies for endpoint devices.
• Interface with other areas of IT for engineering and infrastructure support.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the environment.
• Ensure quality control and assurance procedures are consistent with infrastructure specifications, client requirements and corporate policies.
• Perform reviews and/or root cause analysis on production system failures, formulate corrective action plans, ensure corrective actions are implemented, and track their effectiveness.
• Requires working in a 24x7 environment with callout availability.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Math or related technical field.
• A minimum of 4 years of experience within the IT field or an industry with reliance on technical expertise.
• Experience with Azure, Intune, Microsoft Teams, MS Office installation, Security, Microsoft Exchange administration.
• Demonstrated knowledge of Information Technology principles including infrastructure support, system administration, and application support and/or application development techniques.
• Working knowledge and experience in supporting Microsoft Windows Server Operating Systems, Directory Services (AD), MS PKI (Certificates), DFS, and GPO validation and design.
• Hands‑on expertise with…